Auditory Disabilities

Auditory Accessibility

People who are deaf or hard of hearing encounter significant barriers when digital content relies heavily on sound. Accessibility for auditory disabilities must go beyond just providing audio versions of content.

Web

  • Lack of captions or transcripts for videos and audio.
  • Auto-playing media without mute options.
  • No visual indicators for alerts or sound notifications.

Apps

  • Reliance on audio cues without text or haptic alternatives.
  • Inaccessible voice messages or chat features.
  • Missing options to disable sound-based prompts.

Documents

  • Embedded audio without transcripts.
  • No visual alternatives to audio instructions.
  • Poor support for screen readers interpreting sound-based content.

Design Note: Adding an audio version of a document or video may benefit people with visual impairments, but it doesn’t help those who are deaf. Inclusive design should always include text alternatives like captions and transcripts to ensure accessibility for all.

We offer advice, consultancy, compliance and remediation services. 
We collaborate with you to ensure everyone can access (and use) digital products and services.

Contact ExceedAbility

If you need help with
accessible documents, web accessibility, or usability